Bar Code Scanning for your Store or Concession Stand

What are Discount Codes?

Discount Codes let you offer special pricing to supporters. When a customer enters a code at checkout, the discount is applied to their order based on the rules you’ve set.

You can use them for:

• Promotions (10% off spirit wear)
• Early bird pricing
• Staff or faculty tickets
• Free items
• Limited-time sales

Discounts can be:

• Percentage-based (e.g. 15% off)
• Dollar amount-based (e.g. $5 off)
• Applied to the entire cart
• Applied to specific products
• Limited-use or ongoing
• Single-use or multi-use
• Single code or multiple unique codes
• Time-restricted or always active

What can Discount Codes NOT do?

Discount Codes:

• Do not auto-apply via link
• Do not restrict who can see or purchase a product
• Do not function as access control
• Do not support bundling natively
• Do not support minimum order requirements
• Do not allow stacking multiple codes
• Do not limit usage per customer automatically
• Do not apply to donation amounts
• Do not restore usage if an order is refunded

Only one code can be used per order.

How does the discount amount work?

You can add a discount by going to your Products tab, and clicking on Store Options.

Once you create a discrount, you choose either:

• Percentage (e.g. enter 10 for 10% off)
• Dollar Amount (e.g. enter 5 for $5 off)

A discount will never reduce an item below $0.

If you use a dollar discount that exceeds the item price, the remaining amount does not carry over.

Example:If you create a $20 discount and someone buys a $15 item, the order total becomes $0. The extra $5 is lost.

How do usage limits work?

You control how many times each code can be used.

There is no automatic per-customer limit.

If you want one use per person, each person must have their own unique code (A great unique code for students or faculty is their student ID number)

A single discount can include as many unique codes as needed. Each code has its own redemption limit.

How usage is counted depends on where the discount applies:

• Entire Cart discounts count each checkout as one use.
• Specific Products discounts count each discounted item as one use.

Example:If you offer $5 off hoodies and someone buys 3 hoodies in one order, that counts as 3 uses.

Important:For product-specific discounts, the "Discounted Items Per Order" value must be less than or equal to the usage limit.

Faculty example:If you want to give all faculty free entry to a football game:

• Paste each faculty ID as its own code.
• Set the usage limit to control how many times each specific code can be redeemed.

If you want one use per ID, set it to 1.If you want each ID to be usable multiple times (for example, 6 free tickets over the course of a season), set it to 6.

Be intentional. The number you enter is how many times each specific code can be redeemed.

If you instead create one shared code and set usage to 100, anyone who has the code can use it until all 100 uses are gone.

Refunds do not restore usage.

What is "Discounted Items Per Order"?

This only appears when you choose Specific Products.

It controls how many items in a single order can receive the discount.

Example:If you set this to 2 and a customer buys 4 eligible items, only 2 of them will receive the discount.

This field is required for product-specific discounts.

Where does a discount apply?

You can apply a discount to:

• The entire cart
• Specific products

If you select specific products:

• The discount applies to any eligible product in the cart.
• If a product has variants (size, color, price range), the discount applies to any selected variant within that product.

How does the date range work?

You can choose:

• Always — The discount works anytime while active and until its usage limit is reached.
• Date Range — The discount only works between the start and end dates you set.

A discount stops working when either:

• Its usage limit is reached, or
• Its end date passes

Whichever happens first.

Are discount codes case-sensitive?

No. Codes are automatically converted to uppercase.

If you create a code called save10, it will work whether someone types save10, SAVE10, or Save10.

Can I have multiple codes for the same discount?

Yes.

When creating or editing a discount, you can enter as many codes as you want, one per line. They will all share the same discount settings.

Each code has its own redemption limit and is tracked separately.

Can I add or remove codes later?

Yes.

You can edit a discount to:

• Add more codes
• Remove individual codes
• Update settings
• Delete the entire discount

Can multiple discount codes be used on the same order?

No. Only one code can be applied per order, but that single code may apply to multiple eligible products depending on your discount settings.

Can discount codes control who is allowed to buy something?

No. They do not restrict visibility or purchasing access.

Can I require a minimum order amount?

No. Minimum purchase thresholds are not supported.

Do discounts apply to donations?

No. Discounts apply to products only.

What happens if a discount code doesn’t work?

A code will not work if:

• It has reached its usage limit
• It is outside the scheduled date range
• It does not apply to any items in the cart
• It has been deleted or deactivated

The customer will see a message explaining why the code didn’t apply.

What happens if I refund an order?

The discount usage is not restored.

Can I create bundles with discount codes?

Not natively.

Workarounds include:

• Creating a bundled product with its own price
• Carefully limiting discounts to specific products and quantities
• Manually sending a discount code after a qualifying purchase (for example, sending free ticket codes to sponsors)

How can I see how a discount is performing?

On the Discounts page, you can see:

• How many times a discount has been used
• How many times each individual code has been used
• How many uses remain

Regularly review usage to make sure codes are not being shared or abused.

What are best practices when creating a discount?

• Be clear about whether the discount applies to the entire cart or specific products.
• Understand how usage is counted before setting limits.
• Use unique codes when limiting per person. Use a list of student or faculty IDs for quick and easy codes that they already know.
• Make sure "Discounted Items Per Order" aligns with your usage limit.
• Use date ranges instead of manually deleting active discounts.
• Regularly review code usage to ensure codes are not being shared or abused.

Before You Publish a Discount Code

Before sharing a code publicly or sending it to supporters, double-check the following:

• Does the discount apply to the correct scope (Entire Cart vs Specific Products)?
• If product-specific, is "Discounted Items Per Order" set correctly?
• Does the usage limit reflect how many times each code should be redeemed?
• If using multiple unique codes, did you confirm each code has the correct redemption limit?
• Is the date range correct (or intentionally set to Always)?
• Have you considered what happens if someone shares the code publicly?

Taking 60 seconds to review these settings can prevent accidental over-discounting or code abuse.

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What is barcode scanning?
Barcode scanning lets you ring up products by scanning the barcode in the SuccessFund mobile app instead of searching for items manually. When you scan a product barcode, the item is instantly added to your cart at checkout.

Do my products need barcodes already?
Most retail products already have barcodes on their packaging. If your product has a barcode, you can scan and save it to that product in your store.

How do I set up barcodes for my products?
From the app, tap More, then select Set Up Barcodes. Choose a product, tap Scan Barcode, and scan the barcode on the item. Once scanned, the barcode is saved to that product.

Can I use barcode scanning with product variants?
Yes. Barcode scanning works with products that have variants. You can scan and assign a barcode to each variant.

Do I need to set up barcodes every time?
No. Barcodes only need to be set up once per product or variant. After that, you can scan the item anytime during checkout.

Barcode Scanning vs Redemption QR Codes

What is the difference between product barcodes and redemption QR codes?
Product barcodes are linked to items in your store. Scanning a product barcode adds that item directly to the cart.

Redemption QR codes are tied to completed online purchases. These QR codes can appear on receipts for online orders when enabled. Scanning one pulls up the original purchase so it can be redeemed.

Where do redemption QR codes come from?
Redemption QR codes appear on receipts for online purchases when the feature is enabled. Customers can show the QR code on their phone or on a printed receipt.

What happens when I scan a code?
The scanner automatically detects the type of code.

• If you scan a linked product barcode, the item is added to the cart.
• If you scan a receipt QR code, the related order is pulled up so it can be redeemed.

You do not need to switch modes. Scan either one.

Do I need different scanners or buttons?
No. Both the Scan Barcodes and Scan Redemption Codes features support scanning both types of codes. The system handles the difference automatically.

Can I scan the same redemption QR code more than once?
No. Once an order has been redeemed, it cannot be redeemed again. This helps prevent duplicate redemptions.

Checkout and Usage

How do I check out using barcode scanning?
At the point of sale, tap Scan and scan the items you want to sell. Each scan automatically adds the item to your cart. When you are ready, tap View Cart to complete checkout.

Can I still add items manually?
Yes. Barcode scanning is optional. You can continue to add products to the cart manually.

What if a code does not scan?
If a code does not scan, you can add the item manually or search for the order to redeem it. If the issue continues, make sure the barcode or QR code is clear and has been properly set up.

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