How to Run a Camp or Clinic on SuccessFund

Donations allow supporters to contribute money directly to a campaign. Every campaign defaults to allowing donations, even if you are also selling products or registrations.

This lets supporters give even if they do not want to purchase an item or participate in an event. If needed, donations can be disabled or hidden at any time from the campaign’s donation settings.

How do I edit donation settings?

1. Go to your campaign page
2. Click the Donate button
3. Click Edit

From there, you can update all donation details.

What can I customize?

You can customize:

• Suggested donation amounts
• Donation name and description
• Donation image
• Placeholder text for custom amounts
• Where donations are available (online, in-person, unlisted, or disabled)

All changes update the live campaign immediately.

Can donors enter a custom amount?

Yes. Donors can always enter a custom amount, even if you set suggested amounts.

Can I remove donation tiers?

Yes. You can remove any suggested donation amount. Donors will still be able to enter a custom amount.

Can I change the suggested donation amounts?

Yes. Suggested donation amounts can be added, removed, or changed at any time, including while your campaign is live.

Will donations count toward individual students or participants?

Yes, if you add participants to the leaderboard.

When donors select a participant during checkout, the donation will count toward that individual’s total on the leaderboard.

I am selling products or registrations. Can I hide the Donate button?

Yes. You have full control over whether donations appear on your campaign.

If you do not want to accept donations, you can:

• Set donations to Disabled to remove the Donate button entirely, or
• Set donations to Unlisted if you want them hidden from the campaign page but accessible via a direct link

How do I bring donations back after they have been removed?

You can re-enable donations at any time.

To bring donations back:

1. Go to your campaign
2. Click the Products tab
3. At the top, click Store Options
4. Select Configure Donations
5. Update Where should this be available? to your preferred option (online, in-person, or both)

Once updated, the Donate button will appear again based on your selection.

Where are donations available?

You can choose where donations are available:

• Online and in-person
• Online only
• In-person only

This gives you control over where supporters can donate.

Do donations count toward my campaign goal?

Yes. All donations count toward your campaign total and goal progress.

Can I update donation settings after my campaign is live?

Yes. Donation settings can be updated at any time.

‍

The Plan tab is your built-in fundraising expert—powered by AI and informed by thousands of campaigns across the country. It helps you create a clear, actionable roadmap to make your fundraiser a success, without needing to hire a consultant or start from scratch.

🔍 What does it do?

The Plan tab guides you through a short series of questions, then builds a customized, editable plan tailored to your fundraiser. It's designed to be smart, simple, and strategic.

Your plan includes:

• A goal calculator based on your number of participants and fundraising target.
• Channel strategy based on the people, resources, and communication tools you already have access to.
• A dynamic to-do list with step-by-step tasks.
• Pre-written content like social media posts, email templates, thank-you notes, and reminder messages—timed for the best impact.
• Built-in timelines and recommendations, so you know what to do and when to do it.

✏️ Can I make changes?

Absolutely. The Plan tab isn’t rigid—it’s flexible and conversational.

• Want to tweak a post? You can edit anything directly.
• Want to change the tone or strategy? Just tell the AI what you want to do differently (e.g., "Make this more playful," or "Shorten this email").
• Need to rework the whole plan for a bigger team or different timeline? The Plan tab can instantly adjust.

💡 Why is this helpful?

Planning a fundraiser often means starting from zero. The Plan tab changes that.

Instead of wondering what to do next—or relying on outdated templates—you get a living, breathing plan based on real data and best practices from fundraisers like yours. Whether you're a first-timer or a seasoned organizer, it helps you stay focused, save time, and raise more.

💰 How much does it cost?

Nothing. The planning tool is 100% free for SuccessFund users.

‍

Yes! You can view your fundraiser results in real time by going to the Results tab of your campaign. The Results Summary page gives you a quick overview of how your campaign is doing, including total funds raised, number of supporters, and links to more detailed reports.

From the summary page, you can click into:

• Result Details – shows responses to any checkout questions you asked. If there are multiple questions, scroll to the right to view all answers.
• Payment Types – breaks down how payments were made (credit card, PayPal, Venmo, cash, etc.).
• Product Sales – lists how many of each product and variant were sold
• Payouts – shows the status of the funds and when you should expect to recieve the next payout

You can also use the Switch Report button inside any report view to move between sections.

If your campaign tracks student or group participation, you can find those rankings by going to the Leaderboard tab. That’s where you’ll see who’s bringing in the most supporters or donations.

All of these tools update in real time, so you can monitor your fundraiser’s progress as it happens.