How to Sell Things on SuccessFund

Set up an online store on SuccessFund to sell anything—customize products, manage inventory, and track orders easily!

Frequently Asked Questions

Browse all FAQs

How can I ensure SuccessFund and card readers work for my organization?

To make sure SuccessFund and card readers run smoothly, it’s important that your organization’s network and email settings don’t block required services. Restrictions like firewalls, content filters, or email security tools can prevent payments from processing, files from uploading, or alerts from being delivered.

For in-person payments, the device running the SuccessFund mobile app must have an active internet connection. Without it, card readers will not be able to process transactions.

Your IT team should also add the following to the allow list:

  • Core services: successfund.com, intercom.com, success-fund-fundraiser-files.s3.amazonaws.com
  • Payment providers: zettle.com, izettlepay.com, izettle.com, sumup.com, paypal.com, paypalobjects.com
  • Media & assets: images.unsplash.com, ik.imagekit.io

And for system notifications and alerts, allow emails from:

  • @alerts.successfund.com
  • @successfund.com
  • @successfundteam.com

Taking these steps ensures that your district can process payments, use card readers, upload files, and receive important alerts without interruption.

How do I view product-level sales for my campaign, and what does this report show?

To access detailed product sales data for your campaign:

  1. Click on your campaign from your dashboard.
  2. Click the Results tab in the top menu.
  3. Select Product sales from the dropdown or options.

What this report shows:

The Product Sales report provides a breakdown of sales data for each product variant sold through your campaign. It includes the following columns:

  • Product: The name of the item sold (e.g., Alain Energy Drink, BSN COMPETITOR HOODED PULLOVER).
  • Variant: The specific version or size of the product (e.g., Cherry Twist, XL, 2XL).
  • Amount Sold: The total dollar amount collected for that specific variant.
  • Qty Sold: The number of units sold for each variant.
  • Remaining Qty: The number of units still available for sale. If the product has sold out, this column will display “Sold Out” in red.
  • Tags: Any tags or internal labels attached to the product (if used).
  • Total Fulfilled: The number of units that have already been fulfilled or delivered to customers.

🔍 Note: This report only shows products that have recorded at least one sale. Unsold products will not appear in this view.

This report is especially useful for tracking inventory, identifying your best-selling products, and managing fulfillment.

Can I use SuccessFund for an auction?

Yes! While SuccessFund doesn’t include bidding tools, it’s perfect for collecting payments from auction winners.

To set up an auction item:

  1. Go to the Products tab and create a new product.
  2. In the pricing section, select “Variable Price.”
  3. (optional) Enter a Minimum Price (e.g., $3.00) and a high Maximum Price to allow flexibility.
  4. Use the description field to prompt: “Did you win the bid? Pay for your auction item here.”

After the auction ends, just enter the winning bid amount when collecting payment. You can use a card reader, share a QR code, or send a payment link. Cash and check payments can also be logged manually to keep your totals accurate.

SuccessFund tracks everything in your campaign dashboard — making auction payments fast, flexible, and easy to manage.

How Do Options (variants) Work for Products?

✅ What are Options?

Options (sometimes called Variants) let you offer different versions of a product—like sizes, colors, or ticket types—all within a single listing. Shoppers select the option they want from a dropdown menu before adding the product to their cart.

➕ How do I add an Option?

  1. Click “+ Another Option.”
  2. Name the option, such as:
    • T-Shirt Size
    • Ticket Type
    • Registration Category
    • Or something more general like “Option”
  3. Add the selections (e.g., Small, Medium, Large).
  4. You can add multiple option categories, each with its own list of selections (like Size and Color).
  5. SuccessFund automatically creates all combinations (like “Red – Small”) so you can set prices, quantities, and availability for each one.

🛍️ What can I use Options for?

Here are just a few ideas—there are endless possibilities:

  • Apparel sizes (Youth Small, Adult XL)
  • Color or style preferences
  • Ticket levels (General, Student, VIP)
  • Meal choices
  • Add-ons and upgrades

💵 Can each Option have its own price?

Yes. You can set a different price for each combination. For example, student tickets might be $10 while general admission is $20.

📦 Can I manage inventory by Option?

Absolutely. Each combination has its own inventory count. You can set different quantities and mark individual selections as sold out.

🧾 What does it look like for buyers?

Buyers see one product with dropdown menus for options. After choosing what they want, they can add it to their cart and check out. The correct price and available quantity are applied automatically.

🎯 When should I use Options, Separate Products, or Questions?

Use this...When you need...OptionsA single product with multiple choices that need separate prices or inventory.Separate ProductsUnique images, descriptions, or categories for each item (e.g., hoodie vs tee).QuestionsTo collect extra details that don't affect price or inventory (e.g., shirt size on a free registration). Great for registration or other follow-up info.

🧪 Example: Ticket Type Option

Selling tickets to an event? Add an option called Ticket Type with selections like:

  • General Admission ($20)
  • Student ($10)
  • Senior ($12)

Each type can have its own price and inventory. Shoppers pick their ticket type from a dropdown, and you manage everything in one product.

Here's a great video on how variants/options work http://www.successfund.com/home/videos/how-to-add-variants-to-products-on-successfund

How do I change the Donate or Purchase buttons on my campaign page?

If you're selling products, you can customize the Call to Action button on your campaign page. To do this:

  1. Click Edit on your campaign page.
  2. Navigate to Customize.
  3. Choose from the available button options:
    • Shop
    • Register
    • Sign Up
    • Buy Now
    • Support
    • Get Tickets
    • Learn More
    • Get Started
    • Sponsorship Options

Select the option that best fits your campaign.

How do I remove the "Donate" button?

If you don't want donations enabled:

  1. Click Edit on your campaign page.
  2. Go to the Checkout section.
  3. Check the box labeled "Prevent Donations from being made on this campaign."

This will remove the Donate button from your campaign page.

Would you like any further refinements?