How can I ensure SuccessFund and card readers work for my organization?

To make sure SuccessFund and card readers run smoothly, it’s important that your organization’s network and email settings don’t block required services. Restrictions like firewalls, content filters, or email security tools can prevent payments from processing, files from uploading, or alerts from being delivered.

For in-person payments, the device running the SuccessFund mobile app must have an active internet connection. Without it, card readers will not be able to process transactions.

Your IT team should also add the following to the allow list:

Core services: successfund.com, success-fund-fundraiser-files.s3.amazonaws.com
Payment providers: zettle.com, izettlepay.com, izettle.com, sumup.com, paypal.com, paypalobjects.com
Media & assets: images.unsplash.com, ik.imagekit.io

And for system notifications and alerts, allow emails from:

@alerts.successfund.com
@successfund.com
@successfundteam.com

Taking these steps ensures that your district can process payments, use card readers, upload files, and receive important alerts without interruption.