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My approver approved my campaign, but it still says "Pending." Why?

When an approver reviews a campaign, they have two options:

  1. Approve and Forward: The campaign is passed on to the next approver in the chain.
  2. Final Approval: If the approver has the final approval permission, they can give the campaign final approval, changing its status from "Pending" to "Approved." Only once a campaign is fully approved can it go live and start collecting funds.

If your campaign is still marked as "Pending," it’s possible that it was approved but forwarded to the next approver rather than given final approval.

To check the status:

  1. Go to the Approval tab on your campaign page.
  2. See whose queue the campaign is currently in.

Remember, you cannot Go Live until the status has changed from Pending to Approved. If you believe your campaign should have received final approval but hasn’t, you can add a comment in the Timeline section of the approval to bring attention to the matter.