How do I log an offline transaction?

What is an offline transaction?

An offline transaction is a cash or check payment that you manually record in your campaign to keep your totals, inventory, and leaderboard accurate. Offline transactions have no processing fees.

How do I log an offline transaction?

1. Go to the Results tab on your campaign.
2. Click Transactions.
3. Select + Offline Transaction.
4. Enter the buyer’s Name, Email, and Phone (optional), and any other info. All fields are optional.
5. Click Save Transaction.

Once saved, your offline transaction will automatically:

• Update your inventory,
• Reflect on your leaderboard if you have one, and
• Count toward your fundraising goal if you have one.

Are there any fees for logging offline transactions?

No. Offline transactions are recorded for tracking purposes only and have no fees.

Can I edit or add details later?

Yes.
If you need to update product selections, product questions, or checkout questions:

1. Go back to the Results → Transactions page.
2. Click on the transaction you want to update.
3. Select Edit Transaction.
4. Add or change responses as needed.

Can I log offline transactions using the mobile app?

Yes!
The SuccessFund mobile app makes it easy to log cash payments on the go.
You can also answer product questions directly within the app as you record each sale.