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Why can't I approve or view the campaigns that I need to?

If you’re an administrator encountering an error message or unable to find a campaign you should have access to, it’s likely due to insufficient permissions. You may need an upgrade to your current role.

What to Do:

  • Check Permissions:
    Your current role might not grant you the necessary access to approve or view certain campaigns. Any administrator with equal or higher permissions can upgrade your role to a School Administrator, District Administrator, or another custom role defined by your district.
  • Request an Upgrade:
    Reach out to your district's administrators to ensure you have the appropriate permissions.

How to Change Permissions:

  1. Go to the Administration tab.
  2. Under Users, find the user in question.
  3. Click the three-dot menu to the right of the user's name.
  4. Edit the user’s permissions as needed.

If you continue to have issues, contact your district’s SuccessFund administrator for further assistance.