Donations allow supporters to contribute money directly to a campaign. Every campaign defaults to allowing donations, even if you are also selling products or registrations.

This lets supporters give even if they do not want to purchase an item or participate in an event. If needed, donations can be disabled or hidden at any time from the campaign’s donation settings.

How do I edit donation settings?

Go to your campaign page
Click the Donate button
Click Edit

From there, you can update all donation details.

What can I customize?

You can customize:

Suggested donation amounts
Donation name and description
Donation image
Placeholder text for custom amounts
Where donations are available (online, in-person, unlisted, or disabled)

All changes update the live campaign immediately.

Can donors enter a custom amount?

Yes. Donors can always enter a custom amount, even if you set suggested amounts.

Can I remove donation tiers?

Yes. You can remove any suggested donation amount. Donors will still be able to enter a custom amount.

Can I change the suggested donation amounts?

Yes. Suggested donation amounts can be added, removed, or changed at any time, including while your campaign is live.

Will donations count toward individual students or participants?

Yes, if you add participants to the leaderboard.

When donors select a participant during checkout, the donation will count toward that individual’s total on the leaderboard.

I am selling products or registrations. Can I hide the Donate button?

Yes. You have full control over whether donations appear on your campaign.

If you do not want to accept donations, you can:

Set donations to Disabled to remove the Donate button entirely, or
Set donations to Unlisted if you want them hidden from the campaign page but accessible via a direct link

How do I bring donations back after they have been removed?

You can re-enable donations at any time.

To bring donations back:

Go to your campaign
Click the Store tab
At the top, click Store Options
Select Configure Donations
Update Where should this be available? to your preferred option (online, in-person, or both)

Once updated, the Donate button will appear again based on your selection.

Where are donations available?

You can choose where donations are available:

Online and in-person
Online only
In-person only

This gives you control over where supporters can donate.

Do donations count toward my campaign goal?

Yes. All donations count toward your campaign total and goal progress.

Can I update donation settings after my campaign is live?

Yes. Donation settings can be updated at any time.

What are donations in SuccessFund?