What are “Messages of Support”?

Messages of Support are brief notes that donors or purchasers can leave when contributing to your campaign. These messages are publicly visible and displayed on your campaign page under the “Messages of Support” section. They’re a great way to build excitement, recognize participants, and show community engagement.

✏️ Where do I toggle the setting to disable or enable Messages of Support?

To manage this setting:

1. Go to your campaign's Edit tab.
2. Scroll down to the Checkout section.
3. Look for the checkbox labeled "Disable messages of support".
4. Check the box to turn off the Messages of Support feature.
5. Uncheck the box to allow supporters to leave messages.

⚠️ Note: This setting is only available to campaign organizers. Changes take effect immediately once saved.

✅ Why would I want to disable Messages of Support?

There are a few reasons you might choose to turn this feature off:

• You want to keep the campaign page clean and focused.
• You’re managing a private campaign or prefer to limit public visibility of contributors.
• You want to minimize moderation or distractions from the campaign’s main purpose.

📝 What happens when Messages of Support are disabled?

• The option to leave a message will no longer appear during checkout.
• The “Messages of Support” section will be hidden on the campaign page.
• Any existing messages will no longer be visible to the public.

If you re-enable the feature later, all previously submitted messages will reappear.

💬 Can donors still leave a message if it's disabled?

No. Once the setting is disabled, there will be no option during checkout to leave a message, and the display area on your campaign page will be hidden.

📝 How do I remove a single message of support?

• From your campaign page where you can see the messages, you can click next to the message to remove it.